CRM (Customer Relationship Management) - customer relationship management system.
CRM system purpose - registration and on-line access to information:
- planned events or activities
- organization of customer contact
- promotions in the market, etc.
- contact list and potential clients
- segments, open projects and other
Our option of expansion of basic CRM system:
- availability of the subsystem description of the market
- to work with the system plugged registered customers - the purpose of
- organization of bilateral friendly version of the interaction between the two professionals partner companies
- provide convenient control of the leadership of partners for the performance of their services in part
- interaction between buyers and procurers
- planning and implementing actions
- adjusting for changes in business market
The basic structure of the subsystem description and analysis of the market
- the structure of supported data
- market, competitor, offer, product group and other lists
- support and data usage technology
- database is available via B2B for Partners
- clients who understand their interest in the proper assessment and forecast of the market, supplying marketing firm date and accurate information to market changes
- WebProphet system brings together the data for ease of use:
- sales budget
- sales statistics
- description of market share this year
- characteristics of new products and potential partners.